Roku Base Station not connecting to wireless network

Question

I have 2 base stations. They were both working before. But I started having issues with the cameras and all, so I decided to start all over.&nbsp;
&nbsp;
I got one base station set up with four cameras, no issue. The second one will not stop flashing blue. It's the one I just bought a few weeks ago. I have one more wireless camera to connect and maybe a few more soon, and I can't.&nbsp; I've reset it multiple times, rebooting the modem and router, and tried different devices with the app. Tried different cables.&nbsp; Nothing works. Any ideas? TIA

RokuJohnB · Answer

Hi&nbsp;Recjus85,
Thank you for posting here in the Roku Community!
A flashing blue light on your Roku base station usually indicates a&nbsp;network connectivity issue, meaning it's trying to connect to the internet. Please try the troubleshooting steps below:

Ensure the Roku Smart Home app and device firmware are current.
Delete&nbsp;the device and set it back up as new.

Note:&nbsp;The outdoor camera linked to the Roku Base Station must be deleted first. Once the base station is set up again, proceed to link the outdoor camera again.
Once done, try to connect the base station to Wi-Fi again.
You may refer to this support article:&nbsp;How to unlink a Roku Smart Home device from your Roku account&nbsp;|&nbsp;How to set up your Roku Outdoor Camera SE

If the issue persists, you must contact your internet service provider (ISP) for further troubleshooting for your router and modem.

Please try doing these troubleshooting steps. Hoping it will be sorted out soon.
Best,The Roku Community Team

Recjus85 · Answer

I've done all that and the issue is with the base station and not the internet. I have zeronussues connecting anything else to thr internet except this base station. The other base station works just fine.&nbsp;

RokuJohnB · Answer

Thanks for keeping us posted,&nbsp;Recjus85!
We have sent you a private message here in the Roku Community.
We'll wait for your response.
Regards,The Roku Community Team

Boompa · Answer

i'm having this same issue...what was the solution??? neither base station will stay connected when i go wireless...they have worked fine until we had a power outage...now, i have deleted everything and started over...it's all good until i unplug the ethernet cable

RokuRiamie-D · Answer

Hey, Boompa​
Thanks for sharing your concern about your camera base station not connecting to the wireless network.
Let's see if these work for you:

Make sure the Smart Home app and Roku Base Station firmware are up to date
Reboot your router by unplugging it for 10 seconds and plugging it back in
Delete any outdoor cameras that are linked to the Roku Base Station
Once the base station is set up again, proceed to link the outdoor cameras
Connect the base station to Wi-Fi again

For more tips, visit here.
Hope this helps, and keep us posted.
Roku Community Team

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Roku Base Station not connecting to wireless network

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