The Fox News app freezes and won't load past 13%
I can see that this has been an ongoing issue. If it continues I will be replacing all of my Rokus and will no longer recommend them to others. Please get it together.
Forum Discussion
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Not sure...I deleted the Fox app and tried to reinstall it to see if that would solve the issue. Guess what? Now I can't get the Fox app on my home page...does that sound like a Fox app issue? I checked for software upgrades, not the issue.
It happening again today's- stops loading @ 26% - restarting doesn't help at all this time
Just posted in the other thread, having same issues on two devices. I've tried everything and nothing works. Super frustrating and believe it's time to move on from Roku since they will not work with Fox to resolve this.
When an app is installed, it will be at the bottom of your list. You can scroll down, or even scroll up as it "wraps" around. You can highlight the tile, hit the asterisk key, then choose move it where you want.
Fox News app started locking up last night and has become increasingly unusable. Lock up every 5 min or so. Mid content or commercial doesnt matter. This is happening on a 65" TCL Roku TV and on a Roku SoundBar. I have restarted the devices, logged out and back in, checked for updates on the TV and on the app both are up to date.
SoundBar model 9101X, Serial number YL009F344467, Software ver 14, Device ID R64989344467
Fox news app shows up to date but hangs at 13% after restarted multiple times.
I've had problems with Fox News channel for a long time. I have to reset the app almost every time I go to that channel. I'm constantly having to back out and go back in after it locks.
It doesn't happen on ANY other channel. One might assume Roku us targeting Fox???
If you are talking about the standalone app, that is written by and the responsibility of Fox News to maintain. Roku just distributes it.
By channel, if you are using a live TV service like YouTube TV or Hulu+Live TV, then check with them.
App is looking for a address that is not there. Options: Hit the back button, slide over to Fox Business, watch it for a second and slide back to Fox News. Best option: watch it on Fox Nation if you have it!
This is what I have to do, but it's unacceptable to have to do it every 10-15 minutes. This problem does not occur on ANY other channel.
Who knows. I tend to think it is a server issue at Fox's end. Maybe too many Roku users confuse it?
So answer this...if it's a Fox app issue, why does it work fine for months then start having issues again? I'd think if the app isn't written or coded correctly for Roku, it wouldn't work at all or there would be glitches daily. Here we are, just about a month from the last post and it's happening again.
I have tried many different things & I still won’t load past 13%.
There have been many issues with the Fox News app on Roku for several weeks. The app is the responsibility of Fox News, who is their developer. Complain to Fox News to fix the app or how it talks to their servers.
The first step is to completely reboot your Roku. This means either using the System Restart menu option or pulling the power for 30 seconds. If there's no change, the next step is to remove the app, reboot the Roku (this must be done) , then add the app back again. If it's still misbehaving, then there's something wrong either with the app or at the server backend. Either way, that is something Fox would have to address and you would need to contact their tech support.
Maybe they're doing you a favor 😄
So you are saying Fox News is interfering in the election? As stated many times, this is a problem with the app that is written by Fox News, and have 100% responsibility for. Roku apps are designed differently than most of the others, and need properly trained programmers to maintain.
