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  1. Roku Community
  2. Tag: Crash
  3. Apps & viewing
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  • Harleybabe38's avatar

    How to fix Netflix not working on my Roku streaming device

    I tried everything you had suggested but it still is trying to load, stays at “0”. Any new updates anyone can share?
    Harleybabe38
    2 months agoPlace Apps & viewingApps & viewing
    87KViews
    1like
    51Comments
  • fictionalemoji's avatar

    Apps crashing when trying to play video

    This is a bug I experienced on disney plus and apple TV using the 4k roku stick Steps to repro: - Turn on roku - Load Disney Plus with Ads - Play Andor - Roku will crash during the ads I solved this problem by turning the streaming quality to low. I think the Roku stick should handle this more gracefully than just crashing, for example warning users that they do not have enough bandwidth for high quality streaming.
    fictionalemoji
    3 months agoPlace Apps & viewingApps & viewing
    162Views
    0likes
    0Comments
  • Mrgalbrea's avatar

    YouTube app freezes on Roku device

    Youtube app on my TCL 55-in TV freezes on startup. Also cannot stream YouTube from my pixel 8 Pro to the TV even though YouTube runs fine on the phone. This just started today and has been unresolved all day.
    Mrgalbrea
    4 months agoPlace Apps & viewingApps & viewing
    4.1KViews
    0likes
    9Comments
  • IHATETHISSHI's avatar

    Can’t load Roku App and stops streaming after each episode ~

    Hi, it wasn’t until this year that I started having issues with Roku streaming system. The home page freezes and won’t let you click on it. The Roku app won’t even appear on the Home Screen so I have to search for it in search. And when I watch an episode on Roku app; at the end, it defaults back to Home Screen instead of playing continuously. I have followed all of the suggestions on posts; restart, reboot, reinstall, switch WIFi, unplug and the list goes on to no avail in fact the Roku stick runs worse with each troubleshooting suggestion I try. It’s also keep loading at random times during an episode even though my WIFi connection is excellent. What gives Roku? I have already told three other people to stay away from Roku as they are upgrading their tvs and wanted to know about Roku Tv. This is frustrating when all one wants to do is enjoy a show. I have been with Roku for years and this is really disappointing to have to deal with this on a daily basis! Roku streaming stick Serial # 2LD5AN080074
    Solved
    IHATETHISSHI
    7 months agoPlace Apps & viewingApps & viewing
    672Views
    0likes
    1Comment
  • Bcraft's avatar

    Apps on Roku going back to home screen

    Very little help from roku. Half my apps PANDORA, discovery+ roku TV when I click on them they simply go back to home screen? The phone number sucks even says you may not receive a call back. Just the worst ever! ROKU SUCKS
    Solved
    Bcraft
    8 months agoPlace Apps & viewingApps & viewing
    702Views
    0likes
    2Comments
  • Shanna3's avatar

    The Fox News app freezes and won't load past 13%

    I can see that this has been an ongoing issue. If it continues I will be replacing all of my Rokus and will no longer recommend them to others. Please get it together.
    Shanna3
    8 months agoPlace Apps & viewingApps & viewing
    4KViews
    4likes
    73Comments
  • Robert1021's avatar

    Max Not Loading on New Roku Box

    It is a ROKU issue not a Max issue - I have the same issue. I have to unplug TV which then resets, then Max loads - i should not have to unplug to reset ROKU tv. It is a ROKU tv issue. Tire of ROKU putting blame on the provider. There has been an ongoing issue with HULU/Disney as well. They need to get with the providers and fix their issues. Bob
    Robert1021
    8 months agoPlace Apps & viewingApps & viewing
    480Views
    0likes
    2Comments
  • Summuus's avatar

    Multiple channels and screensaver crashes

    Nov 1, 2024 Device type: Roku Ultra Serial number: X028000E7524 This one is a replacement from a 3 week RU that crashed... this new one here crashes also! It's like there's some kind of odd memory leak. They crash at the stupidest times too... MOSTLY from just exiting the screensaver OTHERS like a hard back to HOME from like YouTube or Streaming service. It is extremely ANNOYING! Where is the quality control Roku? I have a latest 80" Sony Brava TV that supports EVERYTHING. External Inputs are all setup properly to Dolby Vision. I have HDMI 2.1 that support the best in Dolby Vision. This problem is NOT on my end. PLZ fix your Firmware! Thanks
    Summuus
    9 months agoPlace Apps & viewingApps & viewing
    1.6KViews
    1like
    6Comments
  • gregg827's avatar

    New CNN Update is Freezing on the New Menu Screen on my Roku Player

    Hi all, I tried to access CNN via the Roku player as I usually do, and today there was an update about their "new and improved" menu. However, it's not improved; I can't access anything and just see a black screen with some menu text, but no pictures. Any help? Edit: It doesn't work on my Roku TV either!
    gregg827
    10 months agoPlace Apps & viewingApps & viewing
    1.8KViews
    2likes
    14Comments
  • meganmilligan75's avatar

    Roku device keeps restarting in a loop

    At first my Roku device just restarted whenever I turned on my tv whereas before my device would be on constantly but in screensaver mode. This morning when I went to use it to watch Pluto tv, it kept randomly restarting in a loop. I did the whole thing about power cycling and plugging into different ports and it would still restart in a loop. I finally got Pluto TV to work a few minutes ago but this is been going on a couple of times pretty regularly now. Is my device going bad?
    Solved
    meganmilligan75
    2 years agoPlace Apps & viewingApps & viewing
    867Views
    0likes
    1Comment