Prime Video X-RAY FEATURE not working
Roku will not display x-ray feature on videos playing from amazon prime. i know not all videos on amazon prime video have x-ray i have confirmed the ones that do with my Fire stick all videos with x-ray feature on amazon prime video will display on Fire stick not all videos with x-ray feature will display with ROKU 4K MAX MORE DON'T DISPLAY x-ray THAN DO. why cant Roku get it together??744Views0likes15Comments
Keeps receiving HDCP 2.2 error on my Roku Ultra
In the past two and a half years I've gone through two Roku Express units, and now my Roku Ultra has failed. The Express units lasted a few months each, then just simply stopped functioning. So in mid July 2023 I purchased a Roku Ultra, hoping that the greater expense would provide a more reliable unit. Here it is only ten months later and the Ultra has given up. It will not provide a video signal. Yes I already went through rebooting it, disconnecting the power supply, disconnecting the HDMI cable at both ends, and still no video output. Audio works, but no video. Yes I am angry, but it is pretty well justified. Roku, why can't you build your units with better electronics? Audio and video reproduction is a very well understood medium and your company should be making products that are not such garbage. At a price tag of over $100, the Roku Ultra should be able to function trouble free for years. It should function until the technology is obsolete. And don't get me started on the HDCP 2.2 error. This is proof positive that your units use substandard electronics. Everything in the chain of my TV and audio playback is certified for HDCP 2.2 but yet Roku seems to display "HDCP 2.2 error" regularly. But if I try to watch the exact same content on my streaming Blu Ray player, that unit will play everything just fine without ever presenting me with any type of playback error.Solved6.6KViews1like6Comments
Roku Express 4K+ Model 3941X no longer has any hdmi signal out after not using.
My roku used to work. I unplugged to keep as a backup for some months after testing it and even using it for a little while. I took it out to verify wifi trouble on a different Roku Express 4K+ Model 3941X and found that it no longer has any HDMI signal out. I tried plugging it into two different TV's with two different cables and two different power supplies(and cables) in three different hdmi slots. It has no video, it has no sound, it has no signal at all that any tv can detect. The power LED is on, but nothing else appears to be doing anything. Can anybody think of any solutions? I tried blowing on the hdmi slot in case there was dust on the contacts, still no luck. I tried all those solutions listed in the troubleshooting, too.1.8KViews0likes3Comments
%33 and CRASH time on 4800r models
I bought two Roku Ultra's. Soon as I usually try to play a high bitrate movie it will pause at %33 for about 15 seconds then crash, then reboot. No user intervention. And I have two brand new Ultra's that do the same exact thing. It mostly happens when trying to play high bitrate content, which I posted more technical information about in another thread. What's this %33 crash and run about? Am I able to get the dump logs and send them over to Roku? Not sure I'll still own my new, the return window is closing and I may return them if I can't watch movies with it. If I try to watch a small 1080p episode of **bleep**'s Kitchen, sure it plays fine. Soon as I start getting up towards 4k HDR / Dolby Vision, that's where are the trouble starts. I will add a small video here to show you exactly what I see.3.4KViews0likes6Comments
