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stewart3's avatar
stewart3
Newbie
2 years ago
Solved

Only Netflix doesn't work

New Roku box. Works ok but Netflix screen is blank when I select it

  • stewart3's avatar
    stewart3
    2 years ago

    Initially although all other streaming channels worked, I only got a blank screen with Netflix. It finally dawned on me to try the obvious and unplug the Roku box from the power and replug it and that worked, it seems fine now.

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  • RokuEuniceL's avatar
    RokuEuniceL
    Retired Moderator

    Hi stewart3,

    Greetings from the Roku Community!

    We appreciate you letting us know about your problem streaming Netflix on your Roku device. We will work with you to know what went wrong so we can assist you further and fix the issue. Please tell us more details so that we can better understand the problem you are having.

    Please elaborate on it for us. We are eager to hear from you and investigate this matter further. Thank you!

    Kind regards,                                                                                                                                    Eunice

    • stewart3's avatar
      stewart3
      Newbie

      Initially although all other streaming channels worked, I only got a blank screen with Netflix. It finally dawned on me to try the obvious and unplug the Roku box from the power and replug it and that worked, it seems fine now.