The Fox News app freezes and won't load past 13%
I can see that this has been an ongoing issue. If it continues I will be replacing all of my Rokus and will no longer recommend them to others. Please get it together.
Forum Discussion
It happening again today's- stops loading @ 26% - restarting doesn't help at all this time
Just posted in the other thread, having same issues on two devices. I've tried everything and nothing works. Super frustrating and believe it's time to move on from Roku since they will not work with Fox to resolve this.
Same here - I cannot get Fox news or Fox Business to load. Fox News build is the same as what was recommended by ROKU support in this thread. So that cannot be the issue. So that means there is someone in ROKU tech support who either does not have the technical ability to fix this issue, or there is someone in ROKU tech support who does not want to fix this issue.
So - ROKU tech support - please either reassign this incident to someone who is willing and able to fix the issue or escalate to management.
This is getting ridiculous. 76 million people voted for the more conservative candidate in this past election -- and we'd like to watch conservative news. I don't think ROKU is in a position to lose half of its streaming community.
Hi Jenlan13 & anyone reading this!
I have been communicating with Fox News through their website giving them a detailed description of all the steps I go through to get the app to work again... which is numerous steps and so aggravating. Amazingly, they responded and asked me to relay the steps I've taking to get the app working again.
I suggest everyone use this link and fill out the form so they will actually know that it's not just me! LOL!
Here is the Link:
https://help.foxnews.com/hc/en-us/requests/new
On 11/24/2024, I received a second reply from them. Here is their reply
Hi Michelle,
Thank you for your patience.
Our team is aware of this issue and we are currently working to resolve it at the earliest.
We apologize for the delay and hope to provide you with an update soon!
Best,
The Fox News Digital Team
