"Continue watching" shows things I'm not watching.
So every week or so my Roku app selects random shows from Netflix for me to "keep watching." I haven't found a solution that permanently takes care of the problem. Some important things to note here. I live alone, and there is only one device I use to watch shows. I am also home most of the time, as I'm physically disabled, so the chances of someone else using my account are very slim. I do not share my Roku login with anyone, I have tried factory resets and logged myself out of all other devices multiple times, and even changed the email and password on my account. This has not fixed the issue. I do not have a Netflix subscription and I haven't for months. I have never heard of nor watched any of the shows in question. When I remove them from the "continue watching" section they immediately reappear. The shows frequently change as if someone actually is watching them. The continue watching section never shows options from apps I actually watch shows on, like Hulu or Apple TV. It only shows shows I have never watched on a single service that I don't have. At this point I'm not sure how to stop this from happening and responses I've seen to people having similar issues have been extremely unhelpful. I would greatly appreciate someone actually reading this post and responding to the problem I have instead of linking me a help article I've already read dozens of times trying to fix it. It's kind of freaking me out at this point.
Recent changes on the Home Screen
I would like to voice my extreme displeasure with what is happening on the home screen of my ROKU devices. It is very frustrating whenever some unsolicited, unwanted recommendation pops up on my home screen that I am required to “Hide” on each Roku device. I have eight (8) such devices in my home. What I do not have is time to go to each of them to undo or “Hide” something that should never have been there in the first place every time you make an update or new advertisement. This is very frustrating and annoying as I and many others have voiced in the past. When I have to maneuver around or disable a feature that has been forced onto my home screen on eight different devices, you can see the source of my frustration. Please consider this before you come up with another iteration of “Recommendation Rows” or “What to watch” or “My offers” or “Spiderwick Chronicles” or whatever you want to push.
