Forum Discussion

Scolli23's avatar
Scolli23
Streaming Star
12 months ago
Solved

Turn off HDR on Roku TVs

Last year roku messed up football games, they are in HDR. We were able to turn off hdr in the secret settings. Now roku took away secret settings access. Fix this problem picture sucks! 

home screen
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    12 months ago

    Thanks for posting here in the Roku Community, Scolli23!

    We understand you want to turn off the HDR resolution on your Roku. Rest assured, we're here to help you look into this and get you back on streaming that suits your preference. 

    Firstly, we have to identify where you are trying to watch these shows. Is it inside The Roku Channel or on a specific channel? If it's in a particular channel, please tell us which channel has this display resolution? 

    In the meantime, you can change the display settings on your Roku to see if it makes any difference. You may follow the steps provided below: 

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select Display type
    4. Select one of the available display types and press OK 
       
       on your remote
    5. Your screen may go black for a few seconds while the display setting is changed.

     

     

       

       6. When an image is shown, select Yes, I can see it and press OK on your remote

        7. Your screen will return to the Display type menu
        8. A check will appear next to the new display setting

     

    For more information, you may visit this support article: How to change the display type on your Roku streaming player.

    Please get back to us and let us know if it works. 

    All the best,
    Emman

16 Replies

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    12 months ago

    Thanks for posting here in the Roku Community, Scolli23!

    We understand you want to turn off the HDR resolution on your Roku. Rest assured, we're here to help you look into this and get you back on streaming that suits your preference. 

    Firstly, we have to identify where you are trying to watch these shows. Is it inside The Roku Channel or on a specific channel? If it's in a particular channel, please tell us which channel has this display resolution? 

    In the meantime, you can change the display settings on your Roku to see if it makes any difference. You may follow the steps provided below: 

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select Display type
    4. Select one of the available display types and press OK 
       
       on your remote
    5. Your screen may go black for a few seconds while the display setting is changed.

     

     

       

       6. When an image is shown, select Yes, I can see it and press OK on your remote

        7. Your screen will return to the Display type menu
        8. A check will appear next to the new display setting

     

    For more information, you may visit this support article: How to change the display type on your Roku streaming player.

    Please get back to us and let us know if it works. 

    All the best,
    Emman

    • Chuckie1950's avatar
      Chuckie1950
      Newbie
      9 months ago

      There is no Display type option on my 55 inch QLED Roku TV. After several frustrating calls with ROKU technicians, they finally understood the problem and promised that a software update would fix it. That was a couple months ago. In the meantime, they suggested fiddling with the picture settings which only resulted in either a still too dark picture or a too light picture both with washed out colors. The only "work around" for me was to use a Roku Express 4K+ instead of the Roku platform built into the TV. The Express has the Display type option. Using either HDR option still resulted in a washed out dark picture. However, setting it to 4K TV fixed it. I set the TV picture settings to STANDARD and BRIGHTER for all inputs. Keep in mind that it doesn't matter which the streaming service is offering a program in HDR 10+. The problem happened for me with 3 different services.

      This experience leads me to believe that the ROKU TV is clearly not set up to handle HDR properly. Why they would default to it without having the TV able to process it and offer no options to correct it? Why offer a feature that doesn't work?

      • atc98092's avatar
        atc98092
        Community Streaming Expert
        9 months ago

        Chuckie1950 @No tv of any kind has a display setting to alter the resolution. A display of any kind can only display its native resolution. You can usually change the resolution of something connected to an HDMI port, but that is done in the connected device, not the display. The setting you’re looking for doesn’t exist in any display of any brand. 

    • Emissary35's avatar
      Emissary35
      Roku Guru
      12 months ago

      In my opinion you never want HDR on, it ruins the picture. Go into the picture settings and just put it on 4K TV instead. This will disable any HDR playback and give you a max of 4K only in SDR which is what you want.

      • atc98092's avatar
        atc98092
        Community Streaming Expert
        12 months ago

        HDR should only be enabled if the content contains HDR metadata. Having HDR turned on with SDR content can look inaccurate, and having HDR off with HDR content makes the image dull and washed out. I don't know if the Roku 4K TVs have the same HDR Always On option in the advanced display settings, but if it is there and turned on make sure it's disabled.