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  1. Roku Community
  2. Tag: home screen
  3. TVs & players
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  • yonahwahoo's avatar

    Spaceship screen keeps spinning

    My roku went through an automatic software upgrade last night. Turned on TV this morning and the spaceship screen keeps spinning without progression to the apps. This happened before with another roku stick- which I replaced with this one. Are these just pieces of junk?
    yonahwahoo
    24 hours agoPlace TVs & playersTVs & players
    431Views
    1like
    3Comments
  • hallax's avatar

    Roku Express Home Screen glitch- bouncing apps

    Hi, I started noticing this issue a few months ago. I have a Roku Express Model 3930RW software version 14.6. My TV is a Vizio, not a Roku TV. Just about everytime I wake my Roku up to watch something, it goes to the home screen with all the app thumbnails, and then all the thumbnails start "bouncing" up and down. It's hard to describe but imagine all the thumbnails in unison quickly move up about one thumbnail "height" and then respawn back in their original spot. This repeats maybe 2-3 times per second, enough to be vaguely nauseating. While this is happening there's no way to control the cursor/scroll through apps, however I can scroll through the side menu. Typically this lasts a minute or two, but sometimes up to 10 minutes and then it works as usual. It's rather frustrating. I couldn't find any other threads with this specific issue. This is NOT the same as the Roku logo bouncing problem. Any help is much appreciated. Thanks
    Solved
    hallax
    24 hours agoPlace TVs & playersTVs & players
    242Views
    1like
    7Comments
  • JBTipton's avatar

    Apps keep rearranging on the Home screen

    10/3/25 My home screen was rearranged tonight the manual app order option is GONE????? This is horrible. Why was this option removed? This is so stupid! Fix this now!
    JBTipton
    2 days agoPlace TVs & playersTVs & players
    217Views
    0likes
    15Comments
  • jeschuch's avatar

    Netflix automatically installing

    Is there any way at all to stop my Phillips Roku TV from installing the Netflix app on its own? 99% of the time when I power on the TV it's back. I immediately uninstall it (using * and "Remove"). Sure enough, next time I turn on the TV there it is again. I do not have a Netflix account. I won't have a Netflix account. I don't want or need the app installed. Roku v14.6 on a Phillips 65PFL4864/F7W.
    jeschuch
    3 days agoPlace TVs & playersTVs & players
    42Views
    1like
    5Comments
  • Mnm1's avatar

    Faulty error with software update

    I’ve tried all methods nothing works. My software is up to date. Also called customer support. I don’t have this problem on my other device. I’m tired of restarting my TV a second time to get the message to go away.
    Mnm1
    3 days agoPlace TVs & playersTVs & players
    48Views
    1like
    1Comment
  • Bark101's avatar

    Roku starts into an app instead going to the Home Screen

    I am reaching out regarding a recurring issue I’ve been experiencing with my Roku Ultra LT 2023 streaming devices. In 2024, I purchased three of these units, and two of them—the ones located in my basement—continue to display the same error message periodically. All of my devices are connected using state of the art HDMI cables 4K,8K,10K and HDCP compatible. I’m also using a brand-new Onkyo AV Receiver and high-end Samsung TVs, so I am confident that the issue is not related to my setup or equipment quality. I have contacted Roku Support multiple times about this matter, but unfortunately, the problem persists. The devices appear to be unstable at times, when I press the Home button on the Roku remote to turn on the TV, it launches directly into an app instead of displaying the Roku home screen. Given the persistence of this issue across multiple devices, I believe it may be a product related problem that warrants further investigation. I would appreciate it if your team could review this case in detail and provide a lasting resolution.
    Bark101
    5 days agoPlace TVs & playersTVs & players
    52Views
    1like
    1Comment
  • SkipB48's avatar

    Roku Streaming Stick setup

    I did a factory reset of my Roku Streaming Stick HD on my LG TV. Now when I turn on the TV, it goes to the LG home screen and I have to hit the home button on the Roku streaming stick to get to the Roku home screen. Is there anyway I can get the Roku home screen to come up when I turn the TV on? There must be some setting that I messed up when I reset the streaming stick.
    Solved
    SkipB48
    5 days agoPlace TVs & playersTVs & players
    62Views
    2likes
    2Comments
  • 6072Boat's avatar

    On screen message "Go.roku.com/USB"

    How do I fix Roku to stop the message go.roku.com/usb
    Solved
    6072Boat
    6 days agoPlace TVs & playersTVs & players
    1.6KViews
    0likes
    16Comments
  • Poolman's avatar

    Replacing an older Roku Ultra with new one

    I just got a new Roku Ultra to replace my much older Ultra. I cannot find any info if my subscriptions will automatically carry over from the old unit to the new one. Will everything (Home Screen, screen savers, subscriptions) transfer over to my new Ultra when I log in? Thanks.
    Solved
    Poolman
    6 days agoPlace TVs & playersTVs & players
    48Views
    1like
    2Comments
  • ria07601's avatar

    White lines on my TV screen.

    I have to be white lines that have developed across the front of my TV screen some of them have spaces between them some of them and solid and I have no idea what's going on can anybody help with a possible solution about how to fix it?
    ria07601
    9 days agoPlace TVs & playersTVs & players
    39Views
    1like
    5Comments