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  1. Roku Community
  2. Tag: Playback
  3. Apps & viewing
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  • Diane211's avatar

    Audio video sync issue with tennis channel

    OK....I am not a techy person. LIke everyone else the ROKU green tennis icon didn't work anymore, either on my Roku tv or on my desktop computer. I was able to remove the green tennis app icon and replace it with the black tennis app icon on my ROKU TV and computer. Thought I was doing ok but the audio and video are out of sync..this only occurs on the tennis channel. I have unplugged and disconnected everything and restarted both tv and internet. I do not subscribe to tennis channel plus but have accessibility through my Optimum cable tv provider for the free live tennis channel matches. I even had the cable company come and check all the wiring and connections, just in case it was that. no luck...You cannot remove the tennis channel and reinstall...when you push the * on the remote...you are not given that option. The audio video sync is just fine when I access TC on my laptop....HELP! At my wit's end in NJ
    Solved
    Diane211
    17 hours agoPlace Apps & viewingApps & viewing
    6.8KViews
    2likes
    84Comments
  • Stevelp's avatar

    "HG WELL'S WAR OF THE WORLD" (2005) the Closed Captioning not synced

    Hello, On ROKU channel, on demand movie titled "HG WELL'S WAR OF THE WORLD" (2005) the Closed Captioning is almost exactly 1 hour behind the audio/video of the movie. Just this movie. Not everything else. Don't tell me to turn everything off and back on (this is Windows). Doesn't matter what the devices are. Doesn't matter how far the Roku devices are from my routers. No, I will not make a video of the movie to send you. I will not supply more info. I've been down that road and it never helps. Please report this to the appropriate people, and maybe it will be fixed. This has worked before. Have a blessed Easter. Steve
    Solved
    Stevelp
    13 days agoPlace Apps & viewingApps & viewing
    390Views
    0likes
    4Comments
  • Buckley02's avatar

    Continuous ROKU loop commercial

    The fact that this thread started in May and it is now January and we are still forced to complain about the exact same commercials is ridiculous. I would rather watch a countdown screen over and over than hear one more word about weird Al, the marriage pact, home renovations, etc. FIX IT. NO ONE WANTS TO WATCH THESE GARBAGE SHOWS/MOVIES.
    Solved
    Buckley02
    3 months agoPlace Apps & viewingApps & viewing
    2.9KViews
    4likes
    18Comments
  • Cwwr's avatar

    Fox News app won't open on Roku

    The only channel that won't open. The only channel. Why is this?
    Solved
    Cwwr
    3 months agoPlace Apps & viewingApps & viewing
    3.7KViews
    1like
    9Comments
  • SonOfLiberties's avatar

    Paramount+ Flashing Black Screen Fix

    When watching shows on the Paramount+ app, I would continually get a flashing black screen while the audio kept working. The way I fixed it was by continuously clearing the ‘Continue Watching’ on the Roku Home Screen every time before I started up the Paramount+ app. I think this was introduced when that update was rolled out
    Solved
    SonOfLiberties
    3 months agoPlace Apps & viewingApps & viewing
    7KViews
    0likes
    19Comments
  • txriverotter's avatar

    Captions out of sync on particular movie

    I’m watching “Dead of Night” ca. 1945 on BFI Player for Roku, and the captions are so far out of sync they are useless. They’re off at least two to three sentences, for lack of a better measurement. i need captions when watching television, and I watch a lot of BFI. I’ve not had this problem with any other selection. edited to add: I did see on some of the other posts regarding captioning issues, a recommendation to restart the Roku to fix the problem. I did try that multiple times, and it did not fix the syncing error. Thank you for your help.
    txriverotter
    4 months agoPlace Apps & viewingApps & viewing
    182Views
    0likes
    1Comment
  • RNcholmes's avatar

    Roku TV Psychedelic colors on streaming apps

    This happened to me too last couple days. I have a Roku tv and updated the system to no avail. I can watch Young Sheldon on Max, but not anything on Paramount Plus or Disney. The previews look normal and when I try and watch the show - the actual show is psychedelic looking. But fast forward and rewind previews look normal. I thought i was losing my mind.
    Solved
    RNcholmes
    4 months agoPlace Apps & viewingApps & viewing
    942Views
    0likes
    5Comments
  • DavidMD's avatar

    Fox new channel needs reboot constantly

    hi, every time I open Fox it does not work right away. I need to restart the Roku box, then it works. I have enough bandwidth - Fox is the only channel affected. Ideas?
    DavidMD
    5 months agoPlace Apps & viewingApps & viewing
    1.7KViews
    1like
    7Comments
  • AdamMadMan's avatar

    YouTube captions stuck on a single font.

    Using YouTube in my browser, I can change the captions to my preferred font, but on the Roku app, no matter what I attempt to choose, it's permanently stuck on the default font, Proportional Sans-Serif. It used to allow me to change the font without issue, but for about a year or so, the font never changes no matter what setting I select under the "Font family". I think it's a glitch or something.
    Solved
    AdamMadMan
    6 months agoPlace Apps & viewingApps & viewing
    345Views
    0likes
    1Comment
  • georgem147's avatar

    Sky News app not working - no error message just blank screen

    Newbie: skyNews app not working. is it meant to?
    georgem147
    6 months agoPlace Apps & viewingApps & viewing
    521Views
    0likes
    1Comment