Forum Discussion

RNcholmes's avatar
RNcholmes
Reel Rookie
8 months ago
Solved

Roku TV Psychedelic colors on streaming apps

This happened to me too last couple days. I have a Roku tv and updated the system to no avail. I can watch Young Sheldon on Max, but not anything on Paramount Plus or Disney. The previews look normal and when I try and watch the show - the actual show is psychedelic looking. But fast forward and rewind previews look normal. I thought i was losing my mind. 

app playback
content
Content issue
Playback
Video
  • RokuJharra-Q's avatar
    RokuJharra-Q
    8 months ago

    RNcholmes Thanks for the update!

    Is the issue occurring on all channels? Let’s try some steps to fix it.:

    1. Update the Channel:
      - Highlight the Netflix app.
      - Hit the star (*) button on your Roku remote.
      - Choose "Check for update."
    2. Restart Your Roku Device/TV
    3. Uninstall and Reinstall the App
    Keep us posted!

    Cheers,
    The Roku Community Team

5 Replies

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator
    8 months ago

    RNcholmes Welcome to the Roku Community!

    Thanks for reaching out about your issue—I'm here to help!

    Does the issue happen on all channels? What troubleshooting steps have you tried so far? If you can, please share a picture of your TV screen and tell us which Roku device you’re using.

    I look forward to hearing from you!

    Best,
    The Roku Community Team

      • RokuJharra-Q's avatar
        RokuJharra-Q
        Retired Moderator
        8 months ago

        RNcholmes Thanks for the update!

        Is the issue occurring on all channels? Let’s try some steps to fix it.:

        1. Update the Channel:
          - Highlight the Netflix app.
          - Hit the star (*) button on your Roku remote.
          - Choose "Check for update."
        2. Restart Your Roku Device/TV
        3. Uninstall and Reinstall the App
        Keep us posted!

        Cheers,
        The Roku Community Team
  • Agent0071's avatar
    Agent0071
    Channel Surfer
    7 months ago

    I just started getting this as well on both Apple AirPlay and streaming on some streaming channels. Not every show on that channel though. For instance, I watched 1923 on Paramount+ and it was fine and then went to go watch the most recent episode of Yellowjackets and it’s all psychedelic. I had the same issue when I was streaming something via AirPlay.  they only just started happening this week.  I’m not sure how it could be an application when it’s also streaming saved video through AirPlay   

  • Agent0071's avatar
    Agent0071
    Channel Surfer
    7 months ago

    I just started getting this as well on both Apple AirPlay and streaming on some streaming channels. Not every show on that channel though. For instance, I watched 1923 on Paramount+ and it was fine and then went to go watch the most recent episode of Yellowjackets and it’s all psychedelic. I had the same issue when I was streaming something via AirPlay.  they only just started happening this week.  I’m not sure how it could be an application when it’s also streaming saved video through AirPlay. 

    Update: I was able to get rid of the issue by doing a system check which seemed to update two apps although though I’m not sure which app it updated and then doing a restart through the power menu. Hopefully that fixes it long-term. Very odd that it popped up all of a sudden in multiple places.  the other thing that tends to drive me nuts with my Roku TV is airplay stopped working until I reboot sometimes if the TV’s been running a while, specially Netflix. I feel like there’s some kind of a memory leak somewhere that requires a reboot of the TV periodically. this is a high sense Roku TV for reference.