Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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nolams44
Newbie

connectivity issue NOT fixed error 014.50 continues 1/20 22

Im having this issue now. 

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1 REPLY 1
RokuJechealR
Community Moderator
Community Moderator

Re: connectivity issue NOT fixed error 014.50 continues 1/20 22

Hi @nolams44,

A warm greeting from the Roku Community!

Could you provide us with more details about your concern? What troubleshooting steps have you taken to try to resolve the issue? Have you already tried rebooting your wireless network and changing the wireless channel on your router to see if that helps?

For troubleshooting purposes, have you tried connecting your Roku device to an alternate wireless network, such as a mobile hotspot, to see if you are experiencing the same issue?

With more detailed information, we will be able to assist you further.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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