Wi-Fi & connectivity

[bminhas]

Hi. I just found this thread. I tried all the suggestions above but have the same connecting ... issue. 

Is there a number or email I can send my details to in order to have this resolved?

[RokuJohnB]

Hi @bminhas,

Greetings from the Roku Community!

We want to further investigate this issue that you had with the Roku TV since it will take time to connect to your Wi-Fi.

Can you please provide the following information below?

• What troubleshooting steps have you taken so far?
• How many devices do you have connected to your network right now? (e.g. TV, mobile phone, laptops, computer)
• Do you have cellular data so we can try connecting your device to your hotspot?

We look forward to hearing from you soon.

Thanks,
John