Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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MSipe
Newbie

Won’t connect to wireless internet

We have 2 Roku devices. Both have been unable to connect to our wireless network since the power went out yesterday afternoon but our phones, Chromebooks and Xbox are all connected as usual.

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renojim
Community Streaming Expert

Re: Won’t connect to wireless internet

You need to give us more information.  What happens when you try to connect?  Does it not find your network?  Does it give any error message/code?  It would also help to know the model number(s) displayed under Settings->System->About.

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