Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Acraft
Reel Rookie

Wireless connection not found but it shows connected woth excellent strength

I have 3 Roku tvs 1 decided it doesn't want to stream anything. I tried doing update itvsays can't do update now try later. When I go to internet connection ot shows connected wireless excellent strenght all 3 checks. But when I do a test connection it days no wireless found. I can open hulu n neflix etc and sign on but as soon as I go to pkay something it says I have incurred a problem.and it will not pkay. I don't know how to fix it. 

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3 REPLIES 3
renojim
Community Streaming Expert

Re: Wireless connection not found but it shows connected woth excellent strength

The first thing to try is a "System restart" from Settings->System->Power or just unplug the power cord for several seconds.

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Acraft
Reel Rookie

Re: Wireless connection not found but it shows connected woth excellent strength

Unplugged TV and pmugged back in and atill did the same thing

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renojim
Community Streaming Expert

Re: Wireless connection not found but it shows connected woth excellent strength

I hoped that would work since it's the easiest thing to do.  The next easiest is probably to restart all of your network equipment - gateway/modem/router.  Try doing the same think.  Unplug each for a few seconds and then plug them back in and then after a few minutes plug in the TV.

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