Wi-Fi & connectivity

[neder]

Brought my Roku stock with me on vacation. Once I plug in the stick I can’t control the tv volume with the Roku remote or the TV remote. The volume is so loud that our neighbors can hear it.

I’ve tried scanning codes to let the Roku remote control the TV volume with no success. The tv is a Samsung and should find the remotes.

I haven’t tried unplugging the HDMI that is currently in the tv, I just used an open port. I would expect that the HDMi port shouldn’t matter.

Edit: tried unplugging what was in HDMi 1 and plugging in the Roku. Still can’t change sound with the TV remote.

Unplugged the phone cable. Once you do that the hotel remote is totally disabled. You can’t turn off the tv or change the volume.

The tv only has a power button, no other physical buttons.

[makaiguy]

I suspect the cable box for the hotel system doesn't control volume by controlling the TV's volume setting but by controlling the volume of the output it sends to the TV.  That would explain the hotel-supplied remote not controlling the volume when not watching the hotel system.

On such systems the hotel often removes the TV's original remote as this simplifies things for most guests.

If you can't get your Roku to control the TV volume, maybe the front desk can supply you with a Samsung remote you can use.

Also, explore that single button on the Samsung.  On my living room Samsung it can be pressed, but also moved in 4 directions to access and manipulate menus.