Wi-Fi & connectivity

[citizen]

Roku express has been connected via ethernet for the last couple of years, It was always a bit patchy but usually after a reboot it would reconnect no problem. 

No longer reconnects and insists on setting up a network connection.

> There is no longer a Wired connection option in the settings menu. Where has it gone, and *why*?

I only bought an Express as I explicitly wanted a wired connection. Without that it's useless to me (and will not be replaced)

Thanks

[RokuCarly · Accepted solution]

Thank you for posting your inquiry here in the Roku Community, @citizen!

It is highly appreciated that you've reached out to us for support about connecting your Roku Express 4K to an ethernet and we're here to further assist you with this.

You can indeed connect your Roku Express 4K to ethernet via an external adapter. If the 'Wired' option is unavailable on the Settings menu under Options > Set up connection, we highly suggest, unplugging your ethernet and performing a system reboot under Settings > System > System restart to refresh it and then replug your ethernet again.

Also, here's our support article on How to use USB to connect your Roku streaming device to a wired network for further information.

Let us know how it goes and we'll continue assisting you from there. Hope this helps!

Best regards,
Carly