Hi @MissMD,
Thanks for joining us here in the Roku Community!
We see that you're having a network issue with your Roku device, and we'd like to help you out.
I've already flagged the appropriate Roku team about this. Please perform a system restart on your Roku device once more, and then keep us posted if there's any difference after that.
Best regards,
Rey
ERey.
Roku Community Moderator