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Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Rich58
Newbie
Saturday

Wifi issues in bedroom TV, can not connect

My TV all the sudden has a purple screen asking me to sign in to my Internet, which it has never done before.  When I enter passwords, it just repeats and asks me to sign in again.  And why can't I just watch the TV with the antenna now?  WTF!!

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RokuJohnB
Community Moderator
Community Moderator
yesterday

Re: Wifi issues in bedroom TV, can not connect

Hi @Rich58,

Thank you for your first post here in the Roku Community!

We appreciate you reaching us here regarding your connectivity issue. No worries, we're here to assist you.

Have you tried changing your Wi-Fi password to see if you can connect with that new password on your Roku device or TV?

In addition, try connecting your Roku device or TV to a mobile hotspot to see if that works.

We look forward to hearing from you soon.

Thanks,
John

John
Roku Community Moderator
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