Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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WiFi connectivity ( ROKU )

I just bought a Roku wireless ultra. I tried to set it up but it keeps saying no connection.

Yes I've restarted my router Yes I restarted the device

**bleep** I even opened up my WiFi so I didn't have to put a password in and that didn't work, I tried other open wifi nothing. I reset my password. Nothing

What is going on?

Literally all Roku says is to "restart router and device, and I've done that at least 12 times

Can anyone help?

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Community Streaming Expert

Re: WiFi connectivity ( ROKU )

Do you get any error messages or codes?  Can you connect to your phone's hotspot just to get through the initial update?

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