Wi-Fi & connectivity

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kemanpana
Newbie

WiFi connectivity ( ROKU )

I just bought a Roku wireless ultra. I tried to set it up but it keeps saying no connection.

Yes I've restarted my router Yes I restarted the device

**bleep** I even opened up my WiFi so I didn't have to put a password in and that didn't work, I tried other open wifi nothing. I reset my password. Nothing

What is going on?

Literally all Roku says is to "restart router and device, and I've done that at least 12 times

Can anyone help?

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renojim
Community Streaming Expert

Re: WiFi connectivity ( ROKU )

Do you get any error messages or codes?  Can you connect to your phone's hotspot just to get through the initial update?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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