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LenC1
Newbie

Two Roku Streaming Stick 4Ks Have Stopped Holding WiFi Connection

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In the last 2-3 weeks, my two Streaming Stick 4Ks have stopped holding their wi-fi connection. I had to repeatedly reset the devices every time I tried to use them. My Roku Express 4k+ on a third TV continues to work as it always did, and no other devices in the house are having issues staying connected to the wi-fi system. I have had to stop using the Streaming Stick 4Ks since they suddenly became defective in their wi-fi connectivity after having previously worked properly since I installed them a year or two ago.

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RokuJohnB
Community Moderator
Community Moderator

Re: Two Roku Streaming Stick 4Ks Have Stopped Holding WiFi Connection

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Hi @LenC1,

Greetings from the Roku Community!

We understand you have a problem with your Roku streaming stick since it stopped connecting to your Wi-Fi. Help is here. 

This article provides instructions on fixing common network issues and error codes on your Roku streaming device. Other articles offer more how-to instructions and guides.

Hope you'll find this info useful. Please keep us posted if there's anything else that we can do to assist you.

Best regards,
John

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: Two Roku Streaming Stick 4Ks Have Stopped Holding WiFi Connection

Jump to solution

Hi @LenC1,

Greetings from the Roku Community!

We understand you have a problem with your Roku streaming stick since it stopped connecting to your Wi-Fi. Help is here. 

This article provides instructions on fixing common network issues and error codes on your Roku streaming device. Other articles offer more how-to instructions and guides.

Hope you'll find this info useful. Please keep us posted if there's anything else that we can do to assist you.

Best regards,
John

John
Roku Community Moderator
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