Wi-Fi & connectivity

[jennj99738]

I have two Roku devices that I've never had issues with.  However, I just changed ISPs and now both devices think I'm in Arizona when I'm in Nevada.  I've verified that my IP address is where I am. I've typed in the zip code in the system menu.  Nothing works.  It still thinks I'm in Arizona. I had to change the time zone manually but that doesn't fix the location issue.

Does anyone know what I can do to fix this?  

[makaiguy]

@jennj99738-

What makes you say the location is wrong?    The "local" stations you are assigned by a streaming service?

I'd suggest verifying your IP location with a number of different IP lookup services.  They should all report your real IP number but they may not all give the same location results and you don't know what service your channel app is using to check IP location.

Some IP info websites:
  https://www.iplocation.net/
  https://www.iplocation.com/
  https://tools.keycdn.com/geo
  https://www.ipfingerprints.com/
A web search for "IP Location" can find many more.

Armed with these results you can then contact your new ISP and the streaming app provider for resolution of the problem.