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markp1
Newbie

Roku won't see Hotspot on iPhone

I have a Roku premier and, while traveling with RV,  have always used our iPhone hotspots to connect.   Just recently 11/2023,   Roku will not SEE our iPhone hotspots (in the wifi search on connecting Roku).   We've tried everything in the support pages and no luck. 

Any ideas out there?

Thx

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1 REPLY 1
makaiguy
Community Streaming Expert

Re: Roku won't see Hotspot on iPhone

@markp1-

Premiere/Premiere+ (model numbers below 4620) are lower end units with single band Wi-Fi radios that only support the 2.4 GHz band.

Be sure your phone's Wi-Fi hotspot is set to use the 2.4 GHz band, and not the 5 GHz band.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

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