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Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Alexandriax
Newbie
Tuesday

Roku won’t connect to wifi anymore. Please help?

What did u do to fix It Ours arent work either

We did every things plus out contral isnt working we bought I new one and It is still nor working

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RokuJohnB
Community Moderator
Community Moderator
Tuesday

Re: Roku won’t connect to wifi anymore. Please help?

Hi @Alexandriax,

Greetings from the Roku Community!

We want to further investigate this issue that you had with the Roku device or TV since it will not connect to your Wi-Fi. Can you please provide the following information below?

  • Did we recently make any changes to your network or network provider?
  • How far is your Roku device from your network router?
  • What troubleshooting steps have you taken so far?

With detailed information, we will be able to assist you further.

Thanks,
John

John
Roku Community Moderator
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