Wi-Fi & connectivity

[Jts157]

We had a short power outage yesterday, but since then roku will not reconnect to my network.  Roku sees my network with excellent signal, but won't connect.  I have reset my modem,  reset my roku.  What else can I do?

[renojim]

Do you get any error messages or codes when you go through the procedure under Settings->Network->Set up connection?

[NoPretend]

I was having the same problem. Roku app was saying tv not connected to home network.  X app was saying tv had connected to home network but not while connected and not untill after I would try something else.  Then said tv was asleep, unable to connect, and had no internet. Just finished, I ended up making my phone a hotspot, connecting to it to update the Roku TV, then unplugged TV for 10 minutes while also resetting X modem.  When I turned everything back on again, it worked fine, I didn't even have to re-enter the network password.  Hope this helps, I've been working at it for hours!

[RokuRhea-V]

Hey @NoPretend 

Welcome to the Roku Community!

We appreciate you sharing your experience with the connectivity issue. It’s great to see Community members helping each other out, and your solution will help others facing the same problem in this thread.

If you have any more questions or need a little help, just let us know. We’re always here for you!

Thanks,
The Roku Community Team

[NoPretend]

Thank you so much, glad I can help.