Wi-Fi & connectivity

[Grayjay99]

plays 10 min. Each night, disconnects, won’t reconnect, freezes, won’t even give the option to try to reconnect. Turning off and on doesn’t matter until the next day. Viscous cycle…

[RokuJohnB · Accepted solution]

Hi @Grayjay99,

Greetings from the Roku Community

Thanks for raising this concern directly with us. We'll be more than happy to assist you further with the problem you had with the Roku TV.

Did we recently make any changes to your network or network provider?

Try selecting the 2.4 GHz band of your network for all your Roku devices and see if the connection stabilizes. If so, it could just be an interference/strength issue. Try changing the Wireless Mode under the router settings for the 2.4ghz band to b/g/n.

You can connect your streaming device to a mobile hotspot as a temporary workaround to ensure there is no issue with your device.

For additional troubleshooting steps, please refer to How to Resolve Internet Errors and Issues on your Roku streaming device.

Suppose the previous steps did not fix your internet connection issue, and you are comfortable working with networking equipment. In that case, you can visit the article with advanced troubleshooting tips and networking features.

We hope this helps!

Best regards,
John