Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Re: Roku no longer not connecting to internet

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Mines was working perfectly fine then all of a sudden it just shut off and wont come back on I've been trying to get it back on for the past three hours it has a solid white light but it won't connect to Wifi and it keeps saying no signal i've been looking at a black screen for three hours trying to get it to work ive done Everything from replacing the wires putting it next to my wifi literally everything and nothing is working

 

Re: ROKU WORKED FINE BEFORE, NOW NOT CONNECTING TO INTERNET,

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this dont work ive tried i even reset my roku express and nothing has changed

renojim
Community Streaming Expert

Re: ROKU WORKED FINE BEFORE, NOW NOT CONNECTING TO INTERNET,

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@Highas2kites, if your TV is displaying a blank screen with "No signal", it has nothing to do with Wi-Fi.  Make sure you have the correct input/source selected on your TV.

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RokuReynan-L
Community Moderator
Community Moderator

Re: ROKU WORKED FINE BEFORE, NOW NOT CONNECTING TO INTERNET,

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Hi, @Highas2kites.

Welcome to the Roku Community!

We see that you're having an issue with your TV having no signal. We'd like to know more about this.

Have you tried plugging the streaming device into another HDMI port? Does the issue persist when it's plugged into another TV? Also, make sure you setup your TV to the correct HDMI port using your TV remote.

With detailed information, we will be able to assist you further.

Regards,
Reynan

Reynan L.
Roku Community Moderator
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