My Roku keeps telling me to connect to my in-home WIFI to watch. It is connected to my in-home internet. I've restarted my Roku and my router. My Roku box is about 5 feet away from my router. I've done things Google suggested, but still no success. I have another TV hooked up thru Roku which is working fine. HELP!
What is the model number of the non-working Roku and also the working Roku device. (can see this info from Settings/System/About).
Also, what is the model number of the router? (should be a sticker on side, bottom, etc.
Are you receiving an error message number as well?
Could just be a network configuration issue that the above info may help narrow down issue to,
My working Roku is 3930RW Roku express.
The problem child is 3930X Roku express.
I did see an error message when I tried to enter in a different way. It is TVApp-00116.
Based on the error message, that would appear to be the Xfinity app. Do other apps work? If so, this is probably something for Xfinity support.
Are you seeing this in some specific app? I don't recall this specific phrase "in-home WIFI" in Roku in general.
