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Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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SH8D3
Binge Watcher
‎05-05-2023 12:11 AM

Roku disconnects from wifi at specific time everyday!!!

My roku disconnects every night from wifi but only night time like after 1am and its frequent every single day after 1am my roku disconnects from my wifi and also i try reconnecting and it wont but i know for a fact its not my signal i know its my tv for a fact!!!! Why is this???

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1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator
‎05-05-2023 11:55 AM

Re: Roku disconnects from wifi at specific time everyday!!!

Hi @SH8D3,

Thanks for posting in the Roku Community!

Thank you for informing us that you've been having trouble connecting to your home network. We apologized for the inconvenience. We would like to know what went wrong so we can assist you further and fix the issue.

We recommend starting here to troubleshoot Network issues: How to connect your Roku streaming device to the internet using Wi-Fi or Ethernet | Official Roku Su...

We recommend rebooting both your wireless router and your Roku device.

We'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot.

Thanks again for posting and we hope the suggestions above get everything sorted out.


Best regards,
Mary

Mary F.
Roku Community Moderator
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