Overnight, something happened (no reports of storm activity) to my ROKU and my Google Pro Mesh network. I had multiple failures concerning connecting to ROKU. I've tried multiple players and none of my four Roku devices will connect to the service. All TVs report they have strong connection to WIFI, but I don't trust that evaluation because half of my google pro nest WIFI doesn't show up on my google home app. Also, my Roku only shows two Roku devices. I have four TV's. Any help would be appreciated.
Hello! @baldeagle1,
Thank you for your post in the Roku Community!
We appreciate you contacting us about issues with your Roku devices connecting to your WiFi. We are pleased to assist you.
Troubleshooting steps
If the issue persists, you can connect your streaming device to a mobile hotspot as a temporary workaround to ensure it does not have an issue.
If the issue is resolved by connecting to a mobile hotspot, please contact your internet provider and mention that your Roku device is connected to a mobile hotspot.
For additional troubleshooting steps, please see this article: How to fix internet errors and issues on your Roku streaming device.
Suppose the previous steps did not fix your internet connection issue, and you are comfortable working with networking equipment. In that case, you can visit the article with advanced troubleshooting tips and networking features.
Thanks,
Arjiemar
Hello! @baldeagle1,
Thank you for your post in the Roku Community!
We appreciate you contacting us about issues with your Roku devices connecting to your WiFi. We are pleased to assist you.
Troubleshooting steps
If the issue persists, you can connect your streaming device to a mobile hotspot as a temporary workaround to ensure it does not have an issue.
If the issue is resolved by connecting to a mobile hotspot, please contact your internet provider and mention that your Roku device is connected to a mobile hotspot.
For additional troubleshooting steps, please see this article: How to fix internet errors and issues on your Roku streaming device.
Suppose the previous steps did not fix your internet connection issue, and you are comfortable working with networking equipment. In that case, you can visit the article with advanced troubleshooting tips and networking features.
Thanks,
Arjiemar