Please provide us with some more detailed information. What is the model of your Roku (the number please, not the name)? Once it's doing the update, is it self-rebooting and starting the setup over from the beginning, or does it just continue with it saying it's updating? Do you have to reconnect to the WiFi every time?
Dan
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee, just another user.