Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Amorak66
Level 7

Roku Streamming stick just quit all of sudden

My smart tv is getting signal from wi-fi but all of sudden my Roku device just stopped working: I tried reprogramming the remote via instructions but on all three ports on TV the roku just quit working:  It is getting juice, on a wall outlet and back of TV the Roku light is lit but it can not function:  It is several years od- should I just get a new one ?

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1 REPLY 1
RokuKariza-D
Roku Employee
Roku Employee

Re: Roku Streamming stick just quit all of sudden

Hello @Amorak66

Thanks for the post.

For clarification, is your Roku device not connecting to your internet? Who is your internet service provider? If you are getting an error code or message, refer to this link for common Roku error codes and their recommended actions: How to connect your Roku device to the internet using Wi-Fi or Ethernet

Keep us updated!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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