Hi @JkKelleher,
Thanks for the response!
We appreciate your providing the additional details about the issue you've been experiencing on your Roku streaming stick 4K. We'd love to look at this further and see how we can help.
May we know who your ISP is? (Internet Service Provider) In addition, would you mind sharing the model of the Roku device you are using that has an issue?
We look forward to hearing from you and looking closely into this issue.
All the best,
Chel
Jecheal R.
Roku Community Moderator
