Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ceepea
Newbie

Roku Premiere Won’t Connect to New TP link AX3000 Router - Error Code 14.30

Brand new TP Link dual router. I changed the SSID for both to identify the 2.4 and 5G connections. I’ve literally restarted the router and the Roku at least 10 times. I even did a Restore to Factory settings. I continue to get error code 14.30. I’ve tried changing the channels to 1,6 and 11 on the 2.4 channel since I know the Roku only sees that network. I am able to connect the Roku to my mobile hotspot.  Other devices can connect to the 2.4G network. 

I did restart the router and the Roku after every change I made on the router settings btw  

I’ve been at this all day and have run out of options. I need help. Thanks in advance. 

0 Kudos
1 REPLY 1
Strega2
Roku Guru

Re: Roku Premiere Won’t Connect to New TP link AX3000 Router - Error Code 14.30

Check the networking modes that the router is supporting.  If it is set to just g/n, change it to b/g/n.  Some? Rokus don't get along with some routers when b is disabled.

Banned but back. Because why not?
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.