Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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MoviePhone
Newbie

Re: Roku Express stopped connecting to WIFI. Every other device in the house has no issues

@AvsGunnar 

Did Roku just recently make that change? I only ask because Like I mentioned, for the last three years I've had no problems until a couple months ago. 

I'll have to wait until the owner of the wifi comes back into town to ask them about checking the wifi configurations. Thank you for advice!

AvsGunnar
Community Streaming Expert

Re: Roku Express stopped connecting to WIFI. Every other device in the house has no issues

@MoviePhone 

Hard to pinpoint whether a change in Roku OS or a change in the router's firmware/update causes issues like these.  These issues and workarounds/fixes have been around for awhile but affect different users at different times.

Since you don't have access to the router currently, you should be able to connect it to your hotspot though in order to get it working.  Just make sure you have enabled the 2.4ghz on your hotspot (or enable "maximize compatibility) in the hotspot settings.  Then just use a simple password and you should be able to get the Express to connect to it in order to test/use temporarily until you can verify network settings on the router.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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