Hi @1344barnessdr,
Thanks for reaching out to the Roku Community.
We'd like to know more about the issue you are facing for us to best assist you. Kindly provide us with the following information:
- Can you please specify the issue you are experiencing?
- What are the steps to reproduce the issue you are seeing?
- What troubleshooting steps have you already taken to try to resolve the issue?
- Are there any error messages or codes displayed on your screen?
With this information, we will be able to guide you toward finding a solution.
Regards,
Nimfa
