We understand you are having difficulties connecting to your wireless network. We would be more than happy to look further into this issue but will need more details. A few questions here to better understand what you're experiencing:
Does the issue only occur on a specific channel or all channels on your Roku device?
When did this issue first start occurring?
What Roku model device are you using?
Have you tried rebooting your wireless network to see if that resolves the issue you are experiencing?
We look forward to hearing from you and looking closely into this issue. Thank you!