Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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DBDukes
Community Streaming Expert

Re: Need IP Address from Serial #

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@salyergonzalez wrote:

Need ip adress for serial # 2LA54M124061 of a Roku fire stick


A device won't have an IP address until it actually connects to a network and is issued one.

What is it you're trying to do?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

RokuMary-F
Community Moderator
Community Moderator

Re: Need IP Address from Serial #

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Hi @salyergonzalez,

Welcome to the Roku Community!

After reading your short note, I understand that you are inquiring on how to obtain your IP address, is that correct?

Can you please provide us with additional information about your inquiry, are you trying to manually link the Roku mobile app to your Roku device?

If your Roku device is connected to a wireless network, you can find the IP address of your Roku device by going to Settings > Network > About.
Keep us posted and we'll continue assisting from there if needed.
 

Best regards,
Mary

Mary F.
Roku Community Moderator
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Aw816917
Newbie

Re: Need IP Address from Serial #

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40G20150PH02564 Is serial

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DBDukes
Community Streaming Expert

Re: Need IP Address from Serial #

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@Aw816917 

A device won't have an IP address until it actually connects to a network and is issued one.

What is it you're trying to do?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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kmuniz1
Newbie

Re: Need IP Address from Serial

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YH003F302129

 

renojim
Community Streaming Expert

Re: Need IP Address from Serial

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@kmuniz1, it doesn't work that way.  Read the thread.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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renfrowpl
Newbie

Re: Need IP Address from Serial #2LD561105563

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ROKU

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DBDukes
Community Streaming Expert

Re: Need IP Address from Serial #2LD561105563

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@renfrowpl 

not-how-this-works.jpg

Seriously, the thread explains all that. Read the thread.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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RokuMary-F
Community Moderator
Community Moderator

Where can I find my IP address

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Hi everyone,

Thanks for posting in the Roku Community!

If your Roku player is in use and it is connected to your TV, you can open the Settings menu using the steps below to find information about your Roku player including your IP address.

  1. Press Home on your Roku remote
  2. Scroll and select Settings
  3. Select System
  4. Select About

You can also find the IP address of your Roku device by going to Settings > Network > About

I hope you'll find this helpful info. Let us know in case you've still got any questions.


Best regards,
Mary

Mary F.
Roku Community Moderator
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Enbm1
Newbie

Re: Where can I find my IP address

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I'm having the same issue. How can you follow the instructions below if you don't have the remote?  How do you obtain the IP address to link manually without the remote?