Thanks for the follow up regarding internet connectivity on your Roku device.
For troubleshooting purposes, have you tried switching out a working Roku device to the same location that you are having an issue with to see if the connectivity is still an issue? In addition, have you tried moving the device that you are having an issue with to a location that you aren't experiencing internet connectivity issue? Lastly, how are you powering the Roku device? Is the device plugged into the TV USB port or is it plugged into a wall outlet?
Please keep us posted what you find out and we will be more than happy to continue assisting you. We look forward to hearing back from you.
Roku Community Moderator