Wi-Fi & connectivity

[CharTurner]

Thank you, Finally!!! after unplugging devices, restarting the router and my Roku device, and resetting the wireless connection, many, many, many, many times, THIS is the procedure that worked for me! 

[Kaileykaydenma]

Nope, didn't work for me yet. It just restarted my device and settings, but didn't work out my problem.  Thanks though. 

[Ello2022]

@Kaileykaydenma  Which Roku model do you have?

[CharTurner]

I have a Roku Premiere

[Ello2022]

@CharTurner  That’s the name. What is the model number? It’s written on the outside of your device 

[CharTurner]

I had to change router settings :  2.4 GHz WiFi:

1. channel select: from "auto" to "1"  

2  channel width: from "auto" " to" 20" ***

I've had no problems connecting to my wifi network since making these changes

[CharTurner]

3920x roku premiere

[Ello2022]

@CharTurner  The Roku you have only works on the 2.4 GHz. You need to change your modem settings to use b,g,n 

[Joshua5507]

So I was having the same troubles as everyone else did a hard test and still no networks  it's a 

Onn.  

Serial yk001m487179

Software version  10.5.0 build 4210-an

Device I'd ld5021487179

If anyone can help me out I'd be grateful  won't show any networks even after restart I have 2.5 hz internet  but can go 5.0  please help and reset  wifi doesn't help or hasn't so far

[venusdc12]

I did that on both my phones AND the Roku. That's what all the support pages said to do. Reset your network. I've done that and restarted my hotspots and my Roku and still won't work. It says it connected with excellent signal strength. I am exhausted trying to get it to work!!! Help!!