Wi-Fi & connectivity

[Cdub2]

This is the 2nd Roku device with the same issue. I had my Roku set up and working fine for about 2 months and then all of a sudden I kept receiving error 016 (cannot connect to internet).

The wireless router seemed fine so I tried to watch Netflix on my computer with the same network my Roku connects to. I was able to watch Netflix and other apps via my computer without issue. So That ruled out an issue with my router.

I restarted my Roku device, and then tried to set up my wireless connection again. But then I received the error “no networks found”. The router hasn’t been moved and other devices are able to connect to wireless without issue. How do I fix this? 

[makaiguy]

When I have lost wifi on my Roku, this has always gotten it back:

• Restart your router (even if other devices have no problem finding and connecting). Sometimes that's all it takes, if not keep going.
• Restart the Roku to clear its memory via Settings > System > System restart (for a Roku TV it's Settings > System > Power > System restart). Again sometimes that's all it takes, if not keep going.
• Find and connect to your network via Settings> Network > Set up connection

If that doesn't fix it, try disconnecting the power to your Roku for a few seconds.  When it comes back up, see if you then can set up the network connection.

Additional Community topics that you might find helpful:

• Roku not connecting to internet
• Roku TV says it is not connected to the internet, but it is
• Error 016 - other topic answers don't solve issue. Trying to solve intermittent error. Using NordVPN

[TBuckley]

I’ve tried these steps, closely following this sequence, and it doesn’t resolve the 016 issue. I’ve done the sequence twice now. 

Any other ideas?

this error is maddening. 

[YTTV]

Ok you can fix this by changing your router channels 2.4ghz =ch1 5ghz =ch 48