Hi @Tuppertil,
A warm welcome to the Roku Community!
We would be more than happy to look further into this. Can you please provide us with more specific information about the issue you are experiencing? Are you trying to set up your Roku device? In addition, what specific troubleshooting steps have you taken so far to resolve the issue?
With more detailed information, we will be able to assist you further.
All the best,
Chel
Jecheal R.
Roku Community Moderator
