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Etgrooms
Newbie

How do I reconnect my cameras to my New router & modem

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I’ve searched through the faqs & blogs. There should be an easy way to do this. I guess I’m overlooking it. Any help would be greatly appreciated. 

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RokuTakashi
Community Moderator
Community Moderator

Re: How do I reconnect my cameras to my New router & modem

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Hi, @Etgrooms

Welcome to the Roku Community.

We appreciate you for reaching out for support, and we're here to assist you with connecting your Roku Smart Home Camera to your new router/modem. 

To change Wi-Fi settings for your smart home camera or video doorbell, you simply need to set up each device from the smart home app. You do not need to factory reset the device which removes settings and preferences. Kindly follow the instructions below:

Setup your Device again

Make sure your device is powered on or fully charged and launch the Roku Smart Home mobile app for iOS® and Android to set up your device again.

  1. Open the Home screen
  2. Tap the plus sign from the navigation bar
  3. Select Add device
  4. Depending on your device, either tap Cameras & doorbells or Lights & power and select a device
  5. Follow the on-screen steps

If you need detailed instructions, refer to the appropriate setup article below:

Cameras

We hope you find this information useful, and feel free to reach out to us if you have further concerns or inquries.

Best wishes,
Kash

Takashi O.
Roku Community Moderator

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RokuTakashi
Community Moderator
Community Moderator

Re: How do I reconnect my cameras to my New router & modem

Jump to solution

Hi, @Etgrooms

Welcome to the Roku Community.

We appreciate you for reaching out for support, and we're here to assist you with connecting your Roku Smart Home Camera to your new router/modem. 

To change Wi-Fi settings for your smart home camera or video doorbell, you simply need to set up each device from the smart home app. You do not need to factory reset the device which removes settings and preferences. Kindly follow the instructions below:

Setup your Device again

Make sure your device is powered on or fully charged and launch the Roku Smart Home mobile app for iOS® and Android to set up your device again.

  1. Open the Home screen
  2. Tap the plus sign from the navigation bar
  3. Select Add device
  4. Depending on your device, either tap Cameras & doorbells or Lights & power and select a device
  5. Follow the on-screen steps

If you need detailed instructions, refer to the appropriate setup article below:

Cameras

We hope you find this information useful, and feel free to reach out to us if you have further concerns or inquries.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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