Wi-Fi & connectivity

[jofrapa]

Everytime I turn on my Roku tv, it is not connected to the internet, if I try to go connect it from here it will just stay stuck on the loading wireless networks. I have been having to reset network settings every time in order to connect to the internet. Does anyone know that could be causing this issue. It’s a newer Tv only about 2 years old and I’ve never had issues with it before this.

[RokuJechealR]

Hi @jofrapa,

Welcome, and thanks for posting to the Roku Community!

We understand that you are having an issue with your Roku device. We would like to know more about the problem you've been experiencing so we can offer you some help.

Refer to these questions to better identify the issue you're experiencing:

• What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV)
• How long have you been experiencing this problem?
• Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
• Are you encountering any error codes or messages?
• What troubleshooting steps have you taken so far to resolve the issue?

With more information, we'll be able to assist you further.

All the best,
Chel