Wi-Fi & connectivity

[michael13]

003 sucks, wont let you update or change anything, all you get is a roku blank screen . 2 devices. wont connect 2 new router, or do anything

[RokuNimfa-C]

Hi @michael13, 

Thanks for reaching out to the Roku Community. 

We apologize that you encounter an error on your Roku device. I would like to suggest checking our Support page regarding this problem. This page provides detailed information and steps to help resolve the problem: Software not updating on a streaming device

Let us know how it goes. 


Regards, 
Nimfa