Wi-Fi & connectivity

[Makwell]

My TV is stuck on error code 003 and it says, please set up your network connection and try again and when I push try again, it puts me back on the same page and when I push cancel, it has a frozen screen and the power button, and the volume buttons only work and the problem with my TV It only has one button which is the power button SHARP TV 

please help me 

[Angieraz]

I’m trying to set up a newly purchased Roku express device and keep getting error code 003 update software but it won’t let me hit the home button to go update the software since I’m still in the swt up mode. 

[Teapot1975]

How to move it 

Can't update software 

[atc98092]

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@Teapot1975 wrote:

How to move it 

Can't update software 

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How to move what? The Roku? Unplug it and plug it into a different TV. If you are having a problem with it updating over your home Internet connection, try using a hotspot that is available on most smartphones. If your phone doesn't have one, perhaps you can use a friend's phone for a quick update attempt.

[sabzar]

Connecting to Mobile Hotspot worked.

[Nasim]

Model: KD03X - Roku TV

Serial number: X027001WPFEE (S0T8Y37WPFEE)

Software version: 13.1.4 build 1510-EY

GC version: 12.1.17

Timestamp: 2024-07-02T02:22:59Z

Issue ID EE-263-662

First it had error 009. I tried to unplug the device so many times and it did not work. Then I reset the device as suggested on the online support and then there was nothing on my TV just error 003 which says the software cannot be update. Now nothing comes up on the device.