Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Makwell
Newbie

When I turn my tv on it says error code 003

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My TV is stuck on error code 003 and it says, please set up your network connection and try again and when I push try again, it puts me back on the same page and when I push cancel, it has a frozen screen and the power button, and the volume buttons only work and the problem with my TV It only has one button which is the power button SHARP TV 

please help me 

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Angieraz
Newbie

Re: Software update failed error code 003

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I’m trying to set up a newly purchased Roku express device and keep getting error code 003 update software but it won’t let me hit the home button to go update the software since I’m still in the swt up mode. 

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Teapot1975
Newbie

Re: Error 003 - Can't update software

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How to move it 

Can't update software 

 

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atc98092
Community Streaming Expert

Re: Error 003 - Can't update software

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@Teapot1975 wrote:

How to move it 

Can't update software 


How to move what? The Roku? Unplug it and plug it into a different TV. If you are having a problem with it updating over your home Internet connection, try using a hotspot that is available on most smartphones. If your phone doesn't have one, perhaps you can use a friend's phone for a quick update attempt.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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sabzar
Newbie

Re: Error 003 - Can't update software

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Connecting to Mobile Hotspot worked.

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