Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
Hi, valued Community users!
If you encounter Error 003 or "Can't update software. Please try again later," it means that your network connection is unstable.
Please be aware that, despite our reliable internet connection, there may be occasional disruptions due to speed or signal strength fluctuations. We recommend checking the number of devices currently connected to the network.
The message typically contains one of the following error codes: 001, 002, 003, 004, or 005.
Here are some recommended options to consider:
- Try rebooting both the router and Roku device by unplugging them from the power outlet for 20 seconds before plugging them back in.
- Explore the option of connecting to a mobile hotspot and performing the update.
For more detailed guidance, kindly visit our support page on How to fix Roku streaming device update problems.
For more tips on improving your internet, visit our support page on How to improve the Wi-Fi or wireless internet connection to your Roku streaming device.
If the issue persists after attempting all troubleshooting steps, we recommend contacting your internet service provider for further assistance.
Roku Community Team
