Roku Community

angelcarlos1 · ‎01-07-2023

I wanted to see my cameras in the smart home app in my iphone far from home but cameras doesn’t connect.

AvsGunnar · ‎01-07-2023

Whenever mine has issues like this, I just uninstall the SmartHome app, restart my phone, and then reinstall the SmartHome app. Usually connects immediately after this.

The answer to your question is that you do not have to be on the same network to view your cameras. You just have to be logged in to the Smarthome app.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

View solution in original post

AvsGunnar · ‎01-07-2023

@angelcarlos1

Whenever mine has issues like this, I just uninstall the SmartHome app, restart my phone, and then reinstall the SmartHome app. Usually connects immediately after this.

The answer to your question is that you do not have to be on the same network to view your cameras. You just have to be logged in to the Smarthome app.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

Roku Community

Wi-Fi & connectivity

Do I need to be in the same network to see my cameras in the smart home app?

Re: Do I need to be in the same network to see my cameras in the smart home app?

Re: Do I need to be in the same network to see my cameras in the smart home app?