Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cant connect my roku app to my streaming stick

Jump to solution

Im in a dorm room and I am having an issue as my college's wifi is a public one. Ive put my phone on the wifi multiple times. I've restarted the app and the streaming stick. The app has my streaming stick but it wont connect. Is the app only for roku tv? please help.

Labels (2)
0 Kudos
1 Solution

Accepted Solutions
renojim
Community Streaming Expert

Re: Cant connect my roku app to my streaming stick

Jump to solution

Public Wi-Fi networks often utilize something known as "client isolation" that prevents connected devices from connecting to each other.  Remember, if you could connect to your Roku so could everyone else.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

2 REPLIES 2

Re: Cant connect my roku app to my streaming stick

Jump to solution

It also says my IP is invalid so I'm very confused.

0 Kudos
renojim
Community Streaming Expert

Re: Cant connect my roku app to my streaming stick

Jump to solution

Public Wi-Fi networks often utilize something known as "client isolation" that prevents connected devices from connecting to each other.  Remember, if you could connect to your Roku so could everyone else.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.