Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Nad1
Reel Rookie

Re: Advanced Wireless Receiver WR001

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Hello, I am also needing to replace WR001 part. Please can you advise?

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RokuCarly
Community Moderator
Community Moderator

Re: Advanced Wireless Receiver WR001

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Hi, @Nad1.

Greetings from the Roku Community.

Thanks for reaching out. We will be assisting you with regard to the replacement of your WR001 and will be sending you a Private Message to gather the necessary details.

Keep an eye on your inbox.

Best regards,
Carly

Carly Y.
Roku Community Moderator
coxcar
Newbie

Re: Advanced Wireless Receiver WR001

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Hello,  I also need a WR001 receiver.  Can you please assist if still available?

 

Thank you,

Robert

RokuJohnB
Community Moderator
Community Moderator

Re: Advanced Wireless Receiver WR001

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Hi @coxcar,

Greetings from the Roku Community!

We'll be happy to help you further. Please check your inbox; we've sent you a private message.

We look forward to your responses and gathering your details.

Thanks,
John

John
Roku Community Moderator
theexception
Reel Rookie

Re: Advanced Wireless Receiver WR001

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@RokuJohnB 

Same here just in last 3 days, low power and then stopped working.  Please PM the solution for the WR001 replacement, too!

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RokuJohnB
Community Moderator
Community Moderator

Re: Advanced Wireless Receiver WR001

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Hi @theexception,

Thanks for keeping us posted, and welcome to the Roku Community!

We'd love to assist you further regarding your concern about WR001. Please check your inbox since we sent you a private message here.

We look forward to hearing from you and looking closely into this issue.

Thanks,
John

John
Roku Community Moderator
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theexception
Reel Rookie

Re: Advanced Wireless Receiver WR001

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thank had some browser issues replying in chrome, just sent a message now

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theexception
Reel Rookie

Re: Advanced Wireless Receiver WR001

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To anyone else wasting their time with PMs to Roku mods, here is the response:

 

 

 RokuJohnB
yesterday

Thank you for the photo. Please be advised that we no longer sell or plan to restock the WR001, which WR002 is incompatible with the 3810/3811.

I guess it's time to switch to firesticks across the board.

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theexception
Reel Rookie

Re: Advanced Wireless Receiver WR001

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or you may prefer this even better/funnier response:

 

 

 RokuJohnB
10m ago

We apologize for the delay in responding. The Advanced Wireless Receiver is no longer available for Streaming Stick+ model 3810. However, we still provide one for models 3820/3821 here.

anyone else had success with other set top boxes or sticks?

 

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Lindadr
Newbie

Re: Streaming stick plus long range Wi-Fi receiver

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Hello,

I have roku stick plus 4k and the long range receiver broke as well.  Serial number X01700CYL5PE.  Is there a replacement for this part?

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